Debt Worker

Citizens Advice Sandwell & Walsall

Posted 4 hours ago, valid for 10 days

Oldbury, West Midlands B69 4RJ, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

Citizens Advice Sandwell & Walsall is hiring a Debt Advice Worker to provide specialist debt advice to clients.
The role involves assessing client needs, providing practical help, and negotiating with third parties on their behalf.
A trainee position is available for those new to debt advice, offering a salary of £23,230 per annum until qualification.
The salary for the qualified position is £27,334 per annum, with a full-time commitment of 37 hours per week.
The contract is fixed term until March 2026, and the closing date for applications is October 4th, 2024.

Citizens Advice Sandwell & Walsall is looking for a Debt Advice Worker to join our debt caseworker team to provide a specialist debt advice service to our clients.

You will be responsible for assessing and prioritising client needs and providing practical help and advice by calculating, negotiating, drafting/writing letters and making calls on behalf of the client. You will act as a point of contact for clients whilst negotiating on their behalf with third parties.

If you are new to debt advice a trainee position will be considered (£23,230 p/a until qualification).

This is an exciting opportunity for an enthusiastic and capable individual to join the Sandwell & Walsall team providing essential support to clients across Sandwell & Walsall.

Hours: 37 hours per week

Salary: £27,334 (£23,230 FTE for a trainee)

Contract: Fixed Term until March 2026

Closing Date: Friday 4th October 2024 5.00 pm

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