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Debt Advice Worker

Citizens Advice Sandwell & Walsall
Posted a day ago, valid for 13 days
Location

Oldbury, West Midlands B69 2AB, England

Salary

£50,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Citizens Advice Sandwell & Walsall is seeking a Debt Advice Worker to provide specialist debt advice to clients.
  • The role involves assessing client needs, providing practical help, and negotiating with third parties on behalf of clients.
  • A trainee position is available for those new to debt advice, offering a salary of £23,230 per annum until qualification.
  • The full-time position offers a salary of £27,334 and requires a commitment of 37 hours per week.
  • The contract is fixed term until March 2026, with a closing date for applications on Friday, 1st November 2024 at 5.00pm.

Citizens Advice Sandwell & Walsall is looking for a Debt Advice Worker to join our debt caseworker team to provide a specialist debt advice service to our clients.

You will be responsible for assessing and prioritising client needs and providing practical help and advice by calculating, negotiating, drafting/writing letters and making calls on behalf of the client. You will act as a point of contact for clients whilst negotiating on their behalf with third parties.

If you are new to debt advice a trainee position will be considered (£23,230 p/a until qualification).

This is an exciting opportunity for an enthusiastic and capable individual to join the Sandwell & Walsall team providing essential support to clients across Sandwell & Walsall.

Hours:37 hours per week

Salary:£27,334 (£23,230 FTE for a trainee)

Contract:Fixed Term until March 2026

Closing Date:Friday 1st November 2024 5.00pm

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.