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Income officer/Credit controller needed in Oldbury £14.17ph ref 429684
We are looking for Income Recovery Officers for an opportunity to join a highly efficient and professional service that places itself in a strong position to meet the challenges and demands of maximising income collection and sustaining tenancies at every opportunity.
Candidates would please be required to have a Social Housing background and additionally experience in Income Recovery/Income Management would be highly beneficial.
The Service is responsible for managing, monitoring and recovering arrears of rent and other housing related charges from current and former tenants. A key objective is to combine the effective recovery of arrears with the provision of a high-quality customer-focused advice, assistance and support service. You will be a key player in ensuring prompt and effective early action is taken to control and recover outstanding arrears to eviction stage and other associated debts.
*The role involves working covering an inbound phoneline dealing with Income Recovery within Social Housing, ensuring customers are giving the right advice at the right time.
This is a fully office-based role in Oldbury.
