Customer Service Advisor

Inbound Customer Services x10 - weekdays and weekend shifts included 

Full-time 

Temp to Perm

We are recruiting for several customer service, and office professional positions in the North Manchester / Oldham area, all focussed on customer services.

The company is a large national business that employs thousands across the UK. You will be given lots of training and support to do your role in a supportive environment. The company prides itself on having a positive and engaging work culture, winning multiple awards.

• We have immediately available positions with interviews taking place from Friday 6th December
• We have inbound customer service-focussed work with some data entry.
• You will be answering customer queries and answering service lead queries.
• The role is Monday - Friday with occasional weekend shifts (Sat or Sunday)
• Working hours are 3 different shifts working 7.5 hours per day, between 8 am - 8 pm. There is also some weekend work, working 1 in 3 weekends 
• You will receive full training and support from an existing team.
• This is mainly an office-based role with some home-working

This role is to start end of January 2025.

We are looking for reliable professional candidates, who has some experience in Contact Centre / Office / Customer Service work experience - we are flexible as it’s more about the person and your 'can-do’ attitude and willingness to learn.

We have long-term temporary contracts or temp-to-perm contracts available.

 Key skills needed:

• Customer services
• Flexible to working patterns
• Working to targets/deadlines
• Strong written, grammar, and verbal communication
• Problem-solving
• Teamwork

This would suit someone local to Oldham, the starting salary is £11.44 per hour on a 37.5-hour working week. On occasion there is overtime available, and x1.5 at £17.16 per hour 

The Prescient Group will be managing your application by the GDPR and Data Protection Act 2018. If your application is successful, we will contact you and manage your data by the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all records of your data