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Customer Service Advisor

Robert Walters
Posted 21 hours ago, valid for a month
Location

Oldham, Lancashire OL4 3JA, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job title is Customer Service Officer, offering a 3-month temporary contract based in Oldham City Centre.
  • The role pays £12.21 per hour plus holiday pay, with full-time hours of 36.75 per week, Monday to Friday from 9am to 5pm.
  • Candidates are expected to have excellent vocal and written communication skills, along with a positive attitude and the ability to cope in a fast-paced environment.
  • The position involves working closely with the Housing team, providing support to vulnerable individuals via phone and email.
  • The contract is set to start as soon as possible, and applicants are encouraged to apply regardless of their background.

Job Title: Customer Service Officer

Contract: 3 Months Temp

Rate: £12.21 + holiday pay

Location: Oldham City Centre (fully office based)

Start date: ASAP

Hours: Mon-Fri (9am-5pm)

Company/Role

As a call centre advisor, you will be on hand to answer any questions whether that be via phone or e-mail. This will be working closely on the Housing team and speaking to vulnerable people and speaking to them with compassion.

Skills required

  • Computer Literate
  • Excellent vocal and written communication
  • Positive attitude
  • Patience
  • Excellent listening skills
  • Excellent time management
  • Attentiveness
  • Clear focus
  • Great work ethic and willingness
  • Be able to cope in a fast-paced pressured environment

Contract and Pay

We are offering full time, temporary contacts of 36.75 hours per week. We expect you to be fully flexible between our opening and closing times of 9am-5pm. Overtime may be required depending on volumes.

You will be paid weekly, one week in arrears for the hours you work. The contract is due to start ASAP.

This is an onsite role only.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.