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We are on the hunt for a diligent and detail-oriented Tenancy Liaison Officer (TLO) to manage relationships between tenants and our property team. The successful candidate will be responsible for ensuring smooth property operations, maintaining tenant satisfaction, and contributing to the efficiency of our property department.
Client Details
Our client is a well-established company in the property industry, managing a considerable portfolio of properties. They pride themselves in maintaining a high-quality standard of living for all tenants and are known for their professional yet friendly work environment.
Description
- Establish and maintain positive relationships with tenants and respond to their queries.
- Coordinate property inspections and maintenance activities.
- Ensure compliance with health and safety regulations.
- Act as a mediator in resolving any disputes between tenants and the property management team.
- Contribute to the team's targets for tenant satisfaction and property performance.
- Provide administrative support to the property department.
- Collaborate with the wider property team to ensure the smooth running of operations.
- Keep up-to-date records of all tenant interactions and property maintenance activities.
Profile
A successful TLO should have:
- Relevant educational background in property management or a related field.
- Proven experience in a similar role within the property industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and negotiation skills.
- Proficiency in property management software.
- A professional approach, with the ability to maintain confidentiality.
- A full UK driving license.
Job Offer
- A competitive salary in the region of £27,000 - £33,000, plus a £3,000 car allowance.
- A supportive work environment with a focus on professional growth and development.
- The opportunity to work within a dedicated and passionate property team.
- Generous holiday leave and a comprehensive benefits package.
If you believe you possess the skills and experience necessary for this TLO role in Oldham, we encourage you to apply today and take the next exciting step in your property career.
