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Service Manager
Location: Oldham, Greater Manchester
Salary: Competitive + Benefits
Job Type: Full-Time, Permanent
Are you an experienced Service Manager with a passion for renewable energy and a proven track record in leading technical teams? This is an exciting opportunity to join a rapidly growing business at the forefront of sustainable power solutions.
We are seeking a motivated and skilled individual to manage field service operations, oversee maintenance activities, and ensure high levels of client satisfaction in the renewable energy sector.
Key Responsibilities
- Lead and supervise field engineers and support teams to maintain efficiency and safety standards.
- Manage all service and maintenance activities, including troubleshooting and repairs.
- Act as the main point of contact for clients, ensuring timely and effective resolution of any issues.
- Organise and coordinate field operations, dispatching engineers to project sites as needed.
- Monitor equipment performance, maintain service records, and implement improvement strategies.
- Ensure compliance with health and safety regulations, conducting risk assessments and audits.
- Oversee service department budgets and ensure cost-effective service delivery.
- Drive continuous improvement initiatives to enhance service quality and customer experience.
What Were Looking For
- Proven experience in a service management role, ideally within renewable energy, construction, or heavy equipment sectors.
- Strong technical knowledge of diesel generators, solar hybrid systems, and maintenance processes.
- Exceptional leadership skills with the ability to manage and motivate a team.
- Excellent client relationship and communication skills.
- Proficiency in service management software and reporting tools.
- Familiarity with health and safety regulations relevant to the construction and energy industries.
- A results-driven approach with the ability to prioritise and manage multiple tasks effectively.
Benefits
- Competitive salary package
- Comprehensive health and wellbeing programme
- Private medical insurance
- Cycle-to-work scheme
- Free on-site parking
- Company pension scheme
