Back to search
About Us:
United Drains is a well-established plumbing and drainage company specialising in the commercial sector. Operating across England and Wales, we deliver high-quality services to a wide range of commercial clients. As we continue to grow, we are looking for an experienced and motivated Operations Manager to join our expanding team.
The Role:
We are seeking a driven, ambitious and highly capable individual with a strong background in drainage operations. You will be responsible for managing a large team of engineers and supporting the smooth day-to-day running of our operational activities.
Key Responsibilities:
- Manage a team of over 40 drainage engineers
- Conduct staff reviews and disciplinaries
- Interview and onboard new drainage engineers
- Provide technical support and assist with complex jobs (including occasional out-of-hours support)
- Carry out site audits and attend site as required
- Support the operations team with technical queries
- Oversee quoted works: ensuring correct scheduling, engineer assignment and part ordering
- Attend large site visits and assist with quotations
- Meet with clients when necessary
- Prepare RAMS and manage H&S documentation
- Conduct H&S inductions, meetings and toolbox talks
- Induct new staff and subcontractors
Key Requirements:
- Minimum 10 years experience in the drainage industry
- Proven management experience within the sector
- Strong problem-solving abilities
- Competency in high pressure water jetting
- Solid understanding of Health & Safety procedures
- Good level of IT literacy (especially Microsoft Excel)
- Excellent communication and leadership skills
- Ability to work independently and under pressure
- High attention to detail and strong organisational skills
- Full UK Driving Licence
This role is approximately 80% office-based and 20% field-based.
What We Offer:
- Competitive salary
- Company pension scheme
- 20 days holiday plus 8 public holidays
- Company phone and laptop
- On-site parking
- Opportunity for progression and long-term career development
- Friendly, supportive working environment
- Involvement in company events
Preferred Experience:
- Plumbing: 5 years (preferred)
- Drainage: 10 years (required)
If youre a proactive and experienced operations professional ready for your next challenge, wed love to hear from you. Apply now to join a growing business with real long-term potential.
