Back to search
We have an exciting opportunity to recruit a Retirement Living Scheme Manager on an ongoing, temporary basis in Ormskirk contracted at 35 hours per week.
Key responsibilities:
- Effective people management of onsite team, ensuring service delivery standards are maintained
- Allocations, lettings and void management
- Low level ASB and arrears management
- Health & safety compliance management, working with colleagues in Asset Management and ensuring repairs are monitored
- Maintaining a positive environment for resident engagement, including arranging, promoting and leading at customer meetings
- Listening and responding to feedback as well as responding to informal complaints within agreed timescales
- Working in partnership with on-site businesses, local authorities and other third parties and stakeholders.
- Managing and maintaining the safety, wellbeing and safeguarding of customers, including daily wellbeing checks
What you'll need to succeed
- Experience of working in a similar housing setting/environment with a good knowledge of housing/tenancy management legislation and principles
- Experience of allocations, lettings, low level ASB & arrears management
- Ability to work on own initiative and work collaboratively as part of a team
- Strong customer service, communication and interpersonal skills with good attention to detail
- Resilience and flexibility
What you'll get in return
- Weekly pay
- Ongoing temporary contract
- Hourly rates up to £18.94 per hour
- Option to be paid via PAYE or Umbrella
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
