- Call handling
- Communicating with clients and insurance companies
- Data input
- Customer service
- Checking and updating covers, warranties and policies
- Maintaining day-to-day compliance
- Cross selling insurance products
- Day-to-day administration
- Managing client relationships
- Experience in an administrative role, preferable within the finance or motor industry
- Experience with customer service and call handling
- Account handling experience (preferred but not essential)
- Cert CII qualified (preferred but not essential)
- Great attention to detail
- Ability to build strong relationships with clients and colleagues
- Good communication skills
- Willingness to learn and develop your skillset
- £26,000 - £32,000 per annum
- Hybrid working
- Support and funding for qualifications such as Cert CII
- Annual salary review
- 25 days annual leave – increased to 30 days with length of service