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Neighbourhood Response Officer

Reed
Posted 6 days ago, valid for 17 days
Location

Orpington, Kent BR69SH, England

Salary

£19.75 - £24.52 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Neighbourhood Response Officer position offers an hourly salary of £19.75 PAYE or £24.52 Umbrella.
  • Located in Orpington/St Mary’s Cray, Kent, this is a temporary, ongoing role.
  • Candidates should have proven experience in tenancy management and handling low-level anti-social behaviour (ASB).
  • The role includes conducting estate inspections, managing tenancy issues, and serving as the first point of contact for tenants.
  • A basic DBS check and a valid driver's license are required, with candidates expected to start with a week's notice or less.
Neighbourhood Response Officer
  • Hourly Salary: £19.75 PAYE or £24.52 Umbrella
  • Location: Orpington/St Mary’s Cray, Kent
  • Job Type: Temporary, ongoing

We are seeking a Neighbourhood Response Officer to join a national housing association, covering the Orpington/St Mary’s Cray patch in Kent. This role involves a mix of in-office work and onsite visits, approximately three times per week. The ideal candidate will have robust experience in tenancy management, handling low-level ASB, conducting estate inspections, and performing tenancy audits.

Day-to-day of the role:
  • Conduct regular estate inspections and tenancy audits to ensure compliance with housing standards and regulations.
  • Manage tenancy issues effectively, including low-level anti-social behaviour (ASB).
  • Serve as the first point of contact for tenants, addressing and resolving their concerns promptly.
  • Coordinate with various stakeholders to enhance the living conditions and safety of the neighbourhood.
  • Ensure accurate and timely documentation of all inspections, visits, and interactions with tenants.
Required Skills & Qualifications:
  • Proven experience in tenancy management and handling ASB.
  • Ability to conduct thorough estate inspections and tenancy audits.
  • Strong interpersonal and communication skills to effectively interact with tenants and stakeholders.
  • Must possess a basic DBS check.
  • Valid driver’s licence as the role requires travel to various sites.
Benefits:
  • Competitive hourly rate.
  • Opportunity to contribute to the improvement of community living standards.
  • Flexible working environment with a mix of office duties and onsite visits.

Candidates must be available to start with a week’s notice or less. This is an ongoing temporary position.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.