We are working with a well-established and prestigious Oxford College to recruit a Reservations and Accommodation Manager (1 year Fixed Term Contract - Permanent) to join their team.
You will be responsible for the management of the reservations and accommodations team, with 2 direct reports. You will be managing all procedures and bookings of accommodation for the Fellows, undergraduates and postgraduates.
Key responsibilities:
- Manage the accommodations team to maximise occupancy across all rooms throughout the year
- Engage with booking platforms to maximise occupancy
- Liaise with students to accommodate requests and welfare requirements
- Ensure systems are in place for collection of monies for refunds, damages and additional charges
- Manage complaints in a professional and effective manner
- Work closely with all departments to ensure the first class service is provided
- Become an expert on the bespoke accommodations system (KX) and roll-out to the business
- Support departments with migration and training with new software ensure it is being utilised effectively
We are looking for an applicant who has:
- Experience working with kinetic KX system for accommodation allocation
- Experience in a leadership role
- Advanced stakeholder management, with the ability to liaise with individuals at all levels
- Experience managing accommodation allocation in a busy higher education environment
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For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.
We wish you the best of luck in your job search!
Back to searchReservations & Accommodation Manager
The Recruitment Group
Posted 7 hours ago, valid for 2 days
Oxford, Oxfordshire OX1 1HB, England
£44,000 - £48,000 per annum
Full Time
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Sonic Summary
- We are recruiting a Reservations and Accommodation Manager for a prestigious Oxford College on a 1-year fixed-term contract that may become permanent.
- The role involves managing a team of 2 direct reports and overseeing accommodation bookings for Fellows, undergraduates, and postgraduates.
- Key responsibilities include maximizing occupancy, managing complaints, and ensuring effective use of the KX accommodation system.
- Candidates should have experience with the KX system, leadership experience, and a background in managing accommodations in a higher education setting.
- The salary for this position is competitive and commensurate with experience, with a minimum requirement of 1 year in a relevant role.
