Home
Oxford, Oxfordshire
Accountant
Recovery Officer - Council Tax

Recovery Officer - Council Tax

Service Care Solutions - Housing

Posted 7 hours ago, valid for a month

Oxford, Oxfordshire OX4 2WA, England

£20.43 - £23 per hour

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

Oxford City Council is seeking a temporary Recovery Officer for Council Tax within their Financial Services team.
The role involves collecting outstanding Council Tax and Business Rates, negotiating repayment plans, and processing data according to legislation.
Candidates must have previous experience in local authority Council Tax and Business Rates recovery, along with strong negotiation skills.
The pay range for this position is between £20.43 to £23.00 per hour LTD company rate, or £17.42 to £19.61 per hour PAYE equivalent.
This temporary position lasts for 3 months and requires proficiency in Civica (Open Revenues) for effective debt collection.

Recovery Officer - Council TaxOxfordTemporaryFull timeAre you an experienced Council Tax Recovery Officer looking for your next opportunity? Oxford City Council is seeking a dedicated professional to join their Financial Services team on a temporary basis.THE ROLEAs a Recovery Officer, you will be responsible for the collection of outstanding Council Tax and Business Rates, ensuring effective debt recovery and enforcement.

Contact customers who have fallen behind with payments and negotiate repayment plans
Process incoming data in line with legislation and council policies
Identify and escalate cases for legal enforcement or write-off where appropriate
Maximise take-up of benefits, discounts, exemptions, and reliefs for eligible customers
Use recovery systems and applications to support debt collection
Refer suitable debtors to Advice Centres for additional support
Support service improvements and continuous development of the Revenues team

THE CANDIDATEThe successful candidate will have previous experience in a similar role, specifically within local authority Council Tax and Business Rates recovery.

Strong negotiation skills to secure realistic repayment plans
Experience in financial collection or debt recovery, particularly Council Tax and Business Rates
Ability to manage a busy workload and meet targets while maintaining high service levels
Proficiency in Civica (Open Revenues) – experience with Civica Pay is not sufficient
Excellent communication skills to explain legislation and recovery processes to customers

THE CONTRACT

Temporary – 3 months
The pay range for the role is £20.43 to £23.00 per hour LTD company rate. The PAYE equivalent is £17.42 to £19.61 per hour, inclusive of holiday.

HOW TO APPLYIf you’re interested in this role please apply directly or email .uk or call on to discuss the role in more detail!

Apply now in a few quick clicks

Recovery Officer - Council Tax

Finance Manager, Accountant, Oxford, COR7179

VAT Accountant

Management Accountant