Customer Support Advisor

We are working in partnership with a successful and growing business in Oxford who are recruiting for a Customer Support Advisor to join their team.

This vacancy has come about due to internal progression, which demonstrates your ability to grow and develop in the business.

As the Customer Support Advisor, you will be responsible for calling customers to register them with the business and follow up with necessary paperwork.

Benefits for this role include:

-          25 days holiday + bank holidays

-          Performance related bonus

-          Compassionate leave

-          Flexible working (Hybrid)

-          Social Events

-          Free parking

-          Flexi Fridays!

Key responsibilities will include:

-          Make a number of outbound calls per day to suppliers to explain the purpose of your call and follow up with the relevant documentation

-          Build and maintain strong relationships with customers throughout the onboarding process

-          Accurately log all contact with customers

-          Work closely with your team and participate in team meetings

We are looking for a confident, motivated and enthusiastic individual who is keen to learn!

The salary on offer is £23,000 - £25,(Apply online only) + 10% performance bonus.

If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.

For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!