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Customer Service Advisor

The Recruitment Group
Posted a month ago, valid for 10 days
Location

Oxford, Oxfordshire OX1 1HB, England

Salary

£24,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Salary: £23,000 - £25,000 + 10% performance bonus
  • Year of Experience Required: Not specified
  • Location: Oxford
  • Key Responsibilities:
    • Make outbound calls to suppliers and follow up with documentation
    • Build and maintain relationships with customers
    • Accurately log customer contact
    • Participate in team meetings
  • Benefits:
    • 25 days holiday + bank holidays
    • Performance related bonus
    • Compassionate leave
    • Flexible working (Hybrid)
    • Social Events
    • Free parking
    • Flexi Fridays

We are working in partnership with a successful and growing business in Oxford who are recruiting for a Customer Support Advisor to join their team.

This vacancy has come about due to internal progression, which demonstrates your ability to grow and develop in the business.

As the Customer Support Advisor, you will be responsible for calling customers to register them with the business and follow up with necessary paperwork.

Benefits for this role include:

-25 days holiday + bank holidays

-Performance related bonus

-Compassionate leave

-Flexible working (Hybrid)

-Social Events

-Free parking

-Flexi Fridays!

Key responsibilities will include:

-Make a number of outbound calls per day to suppliers to explain the purpose of your call and follow up with the relevant documentation

-Build and maintain strong relationships with customers throughout the onboarding process

-Accurately log all contact with customers

-Work closely with your team and participate in team meetings

We are looking for a confident, motivated and enthusiastic individual who is keen to learn! This is a temporary to permanent role.

The salary on offer is £23,000 - £25,0000 + 10% performance bonus.

If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.

For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.