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Customer Service Coordinator

Quality Start
Posted 3 days ago, valid for 17 days
Location

Oxford, Oxfordshire OX3 9ED, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A global pharmaceutical manufacturing company in Oxford is seeking an experienced Customer Service Coordinator for a 6-month contract role.
  • The position requires direct customer interaction via phone and email, along with strong IT and administration skills.
  • Key responsibilities include processing drug orders, data entry, scheduling, and maintaining communication with internal departments and customers.
  • Candidates should have prior experience in a similar customer service role and be proficient in Microsoft Office programs.
  • The role offers an hourly PAYE rate of £14.77, with the potential for extension or permanent placement based on performance.

Customer Service Coordinator Opportunity - Oxford

Opportunity:

Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT and administration skills? Looking for a new contract role? If yes then this is the role for you.

My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing.

Duties and responsibilities include:

  • Processing customer drugs orders.
  • Inputting data and updating information with high attention to detail.
  • Accurate review of data entry orders.
  • Allocating and scheduling work to the correct location.
  • Regular communication with internal departments and customers via phone and emails.
  • Building internal and external relationships.
  • Booking of couriers for product shipping.
  • Filing and archiving of information.
  • Stock management.

This is a 6 months contract role based in Oxford paying an hourly PAYE rate of £14.77. There is a potential that this role could get extended or go permanent dependent on the individual and business performance.

Skills:

To apply for the role of Customer Service Coordinator you will have:

  • Worked in a similar Customer Service role dealing directly with customers on the phone, data entry and administration.
  • Intermediate level with Microsoft Office programs such as Word, Outlook and Excel.
  • Excellent attention to detail.

How to Apply:

To apply for this one off opportunity, please send a word copy of your CV to me now by clicking on the Apply button or call me for a confidential chat. Please ensure you have read and agree to our Privacy Policy which can be found on the Quality Start website.

If this sounds like the role for you or a colleague then please don’t hesitate to contact us. If we manage to successfully fill a permanent placement from your recommendation then we will send you a cheque of £300. We also have many incentive schemes for referring contractors/temp staff so please contact us with the referral and we can provide you with more information.

For a list of our current vacancies, please visit www.qualitystart.co.uk

If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role.

Quality Start are acting as a specialist recruitment consultancy for this role.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.