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Customer Support Advisor

Park Street People
Posted 20 hours ago, valid for 19 days
Location

Oxford, Oxfordshire OX4 2WA, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An established services provider based in Oxford is looking for a Customer Support Advisor to join their team on a permanent, full-time basis.
  • The role involves providing exceptional customer service to a diverse client base, handling communication via phone and in writing.
  • Candidates should possess B2B customer service experience and an excellent telephone manner, with proficiency in another European language being a plus.
  • The position offers a competitive salary and includes full training along with a range of company benefits.
  • Experience requirements are not explicitly stated, but a background in customer service is essential.

An established services provider based in Oxford is seeking a Customer Support Advisor to join their customer support team on a permanent, full time basis.

Working in a small and friendly team, you will be responsible for providing an outstanding level of customer service to the company's extensive database of clients, providing support to both new and existing customers.

As a Customer Support Advisor you will be a team player, responsible for communicating with customers by phone and in writing, registering and maintaining customer details. In addition you will receive and process orders and support in the handling of returned orders and the raising of credit notes.

The ideal candidate will have an excellent telephone manner combined with B2B customer service experience. Proficiency in another European language is advantageous but not essential.

Full training will be provided and the role offers a competitive salary, along with a range of company benefits too.

For further information, please submit your CV via this website today.

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.