Back to search
Our client, a leader within their industry, is seeking a customer support co-ordinator to join their Technical team from their modern offices in Wheatley. This role plays an important part in the operational and logistical function of the organisation.
You will be responsible for various daily tasks which support the technical team with their work from booking in, scheduling, component ordering and problem solving. Additionally, you will also be customer facing dealing with telephone calls and patients who visit the organisation for appointments. You must be able to deliver excellent customer service and confidence on the telephone is key. The successful candidate will need to be adaptable as you will be working in an ever changing business environment where no two days are the same.
Daily tasks:
- Daily organisation and case management
- Communicating and liasing with team members in the department and the technical departments
- Collaborative working in the department
- Speaking on the telephone and in person to our clients and patients
Skills and Competencies:
- Excellent customer service skills
- Previous administration experience
- Team Player with a 'can do' attitude
- Excellent organisational skills
- Friendly and approachable
- Effective time management
- Strong computer skills
This role is an office-based role, with no hybrid working available.
Free parking and a good benefits package is available.
