SonicJobs Logo
Left arrow iconBack to search

Station Assistant

Adecco
Posted a day ago, valid for 25 days
Location

Oxford, Oxfordshire OX4 2WA, England

Salary

£24,000 - £28,800 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The job is for a Customer Service Assistant at Oxford train station, offering a pay rate of £12.00 per hour.
  • The contract starts ASAP and runs until January 28th, with the possibility of an extension.
  • Candidates must be flexible and able to work 4-5 days a week, including at least 2 weekends a month.
  • The role requires physical capability for lifting and pushing, along with a passion for providing excellent customer service.
  • No specific years of experience are mentioned, but candidates should possess strong interpersonal skills and a safety-conscious attitude.

Pay rate: £12.00phContract: ASAP - January 28th - possible extension. Shifts: Looking for someone who is fully flexible who can work 4-5 days out of the 7. We have 0700-1400 and 1345-2100. Must be willing to commit to at least 2 weekends out of the month.Location: Oxford train station*Paid online and on site training*Please note this role can be quite psychically demanding, you must be comfortable in lifting and pushing.

Our Customer Service Assistants, will provide a First-class service to our passengers whilst ensuring their safety at all times.

You will Pro-actively seek to help customers. As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Oxford station. You will have a part in assisting with station ramps and helping with luggage and wheelchair use. You will also help the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care!

You will be involved in....

  • Pushing of wheelchairs
  • Meeting and greeting our customers as they enter and leave our station
  • Helping with station ramps which you will be fully trained on
  • Luggage assistance
  • Supporting customers needing assistance
  • Ensuring the safety of the station environment

What are we looking for?

We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.

You will need to:

  • Have a professional, but fun approach to your work
  • Be passionate about providing amazing customer service
  • Love working as part of a team, but able to work independently too
  • Have first class interpersonal skills
  • Love the buzz of a busy environment, be able to keep your cool under pressure
  • Be safety conscious - able to spot and anticipate risk
  • Good written and verbal English
  • Adhere to Adecco Rail Drug and Alcohol policy
  • Well-presented and willing to adhere to Adecco Rail uniform standards

Please note a zero-alcohol tolerance is to be adhered to working on the railway and candidates cannot turn up under the influence of alcohol. 18 years and above.

INDKU17

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.