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Pay rate: £12.00ph after 12 time sheets are submitted you will reach AWR which is £13.94. Contract: October 28th - Janurary 28th - with a view to extend to 18 months. Shifts: 3-4 days across the 7 (overtime will be available) We have 0700-1400 and 1345-2100.Location: Oxford train station*Paid online and on site training*Please note this role can be quite psychically demanding, you must be comfortable in lifting and pushing.
Our Customer Service Assistants, will provide a First-class service to our passengers whilst ensuring their safety at all times.
You will Pro-actively seek to help customers. As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Oxford station. You will have a part in assisting with station ramps and helping with luggage and wheelchair use. You will also help the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care!
You will be involved in....
- Pushing of wheelchairs
- Meeting and greeting our customers as they enter and leave our station
- Helping with station ramps which you will be fully trained on
- Luggage assistance
- Supporting customers needing assistance
- Ensuring the safety of the station environment
What are we looking for?
We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.
You will need to:
- Have a professional, but fun approach to your work
- Be passionate about providing amazing customer service
- Love working as part of a team, but able to work independently too
- Have first class interpersonal skills
- Love the buzz of a busy environment, be able to keep your cool under pressure
- Be safety conscious - able to spot and anticipate risk
- Good written and verbal English
- Adhere to Adecco Rail Drug and Alcohol policy
- Well-presented and willing to adhere to Adecco Rail uniform standards
Please note a zero-alcohol tolerance is to be adhered to working on the railway and candidates cannot turn up under the influence of alcohol. 18 years and above.
INDKU17
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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