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A busy practice based in Central Oxford are seeking a Medical Secretary and Administrator to support the daily operations. With a growing patient base of over 20,000 and a dedicated team of 60+ staff, were looking for someone to help manage the increasing workload. Some team members have been with us for over 30 years, so youll be joining a team that values dedication and collaboration.
This role is flexible and involves covering annual leave for the Workflow and Secretary teams, as well as assisting during high-demand periods.
Key Responsibilities
- Process clinical correspondence accurately, ensuring it is coded and forwarded to the relevant healthcare professional following clinical protocols.
- Handle all practice correspondence (paper, email, and electronic) and attach it to patient records.
- Accurately read code diagnoses, procedures, and investigations while highlighting required actions.
- Identify high-risk areas requiring input from the clinical team, such as safeguarding issues.
- Collaborate with the reception, admin, and clinical teams to maintain a safe, high-quality service.
- Type letters, reports, and other documentation as required.
- Liaise with external agencies, including hospitals and community services, to ensure referrals are processed efficiently.
- Manage enquiries professionally and maintain an accurate referrals database.
- Process incoming emails, referrals, and scan documents into patient records.
- Handle administrative tasks such as answering phone calls, actioning letters, and maintaining a tidy work area.
- Support clinical staff with various administrative duties.
Desirable Experience & Qualifications
- Previous experience working as a medical secretary in a healthcare setting.
- Experience working with the general public.
- Familiarity with EMIS software.
Benefits
- NHS pension
- Generous holiday allowance
- £13-15 per hour depending on experience
- Onsite parking
If you are a dedicated and motivated Medical Secretary seeking a fulfilling career opportunity, we would love to hear from you! Please submit your CV to kia at mcghealthcare.co.uk or call/message me on 07425338133 for more info!
