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Lock and Weir Keeper (Temporary Contract)
Contract: Temporary until December 2024
Locations: Oxford, Reading and Oxon, Outer London and Surrey
We have an exciting opportunity for an energetic and confident individual to work outdoors in a customer-facing environment and contribute to the management of waterways activities on the River Thames. This role is ideal for someone with a diverse range of experience who enjoys hands-on work. The successful candidate must be available to work weekends as part of a rota system.
Key Responsibilities:
Managing and regulating water levels
Providing safe passage for boaters through the lock and overseeing activities around the lock site, associated structures, and reach
Assisting colleagues and customers with local expertise and knowledge
Maintaining lock buildings, facilities, and grounds to ensure a safe and clean environment
Developing and maintaining strong health, safety, and wellbeing practices
Delivering excellent customer service
Liaising and working collaboratively with professional partners
Ensuring efficient record-keeping and secure information storage
Collecting customer payments, including license sales and tolls, and reconciling accounts
Assisting with or managing incidents as needed
About the Team:
Our River Thames operations encompass 45 lock and weir complexes, with the primary aim of providing a first-class service to our customers. As a Lock and Weir Keeper, you will work alongside a dedicated team of Lock and Weir Keepers and Technical staff, reporting to the Team Leader and providing support to other teams.
Knowledge, Skills, and Experience:
Experience in taking responsibility for the safety of yourself and others
Strong customer focus with excellent face-to-face and telephone communication skills
Well-organised, methodical, and detail-oriented
Ability to prioritise tasks and identify potential issues
Results-driven with a strong commitment to delivering outcomes
Proficiency in standard IT packages and ability to learn specialised systems
A quick learner who can work independently as well as part of a team
This is a fantastic opportunity to be part of a vital team ensuring the smooth operation of the River Thames. If you enjoy working outdoors, engaging with the public, and playing a key role in maintaining our waterways, we would love to hear from you!
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
