Quality Manager

Shirley Parsons is thrilled to partner with a renowned engineering organisation with deep expertise in the Nuclear, Medical, Energy, and Aerospace sectors. This company’s success is driven by an unwavering commitment to customer satisfaction, with 90% of their business coming from repeat clients, many of whom have relied on them as a trusted, single-source partner for over 25 years. 

They are seeking a Quality Manager for their state of the art facility in Abingdon, Oxford. This is a pivotal role within the business, ideal for someone driven to lead and enhance the efficiency of the Quality Assurance department. The Quality Manager will focus on reducing non-conformance costs and driving "right-first-time" standards to achieve zero customer complaints, while also fostering a culture of total quality ownership among all employees, empowering each team member to contribute to continuous improvement.

Quality Manager Responsibilities:

• Assure product quality and strive for continual total quality improvement.
• Develop cost effective processes to ensure that total quality is promoted.
• Maintain relevant ISO and AS EN 9100 certifications or equivalent and any other area of “best practices”.
• Provide Management team support, advice and assistance on quality management and technical engineering. Practical “hands-on” approach required.
• Identify quality costs, faults at final and work diligently to reduce.
• Integral part of the Contract Review process pre-manufacture.
• Liaise with customers and suppliers concerning drawing queries, concessions or any other problem arising within Department, in accordance with procedures. Visit customers/suppliers as directed/needed to improve relations and provide required service.
• Progress Change Notes Database and timely resolutions.
• Manage and undertake compilation of LTQR and QCP as per customer requirements.
• Provide timely Inspection and Quality support service to operations, achieving scheduled lead-times.
• All forms of inspection and testing include, i.e., 1st off Intermediate and Final Inspection and compiling analysis reports.
• To supervise on inspection methods and perform, also specify and request any specialised equipment or tooling when necessary to fulfil inspection needs or improve the service provided.
• Liaise with Production Associates/Operators, when necessary, on methods of rectification/re-work etc.
• Provide QA training, including training of Operators in all aspects of inspection techniques and equipment, including the preparation of inspection equipment work instruction.
• Produce FAIR and 8Ds and Concessions
• Undertake CMM programming as required.
• Assisting in the effective management of the entire measurement and test equipment calibration system. Ensure proper use through education, processes, audits (no metal -to metal contact on shopfloor, no multiple equipment…)
• Managing NCR database and provide quality assurance to ensure continuous improvement.
• Manage External and Internal Audits.

Quality Manager Qualifications:

• Bachelor's degree or relevant Qualification in Engineering (essential)
• Strong engineering, drawing understanding (GD&T) (essential)
• Multi year experience as a Quality Lead in a manufacturing, preferably low volume SME precision engineering or in an Nuclear/Aerospace/Automotive parts business (low volume high complexity)
• Experience of working in isolation or a very small team.
• Hands-on & flexible
• Practical knowledge and experience of Machining and Assembly