- Greet, register and accurately qualify applicants
- Manage and maintain a database of applicants
- Prepare property information and photographs ready for marketing
- Proactively match applicants to available properties
- Respond to incoming property enquiries
- Conduct property viewings and actively sell the benefits of the property
- Negotiate tenancy terms with a high degree of integrity and attention to detail
- Collate necessary tenant information to include Right to Rent documentation
- Provide regular feedback and necessary advice to landlords
- Proactively adjust property listings to minimise void periods
- Contribute to morning and regular team meetings with the Property Management department
- Upbeat, positive mental attitude
- Ability to communicate effectively and build rapport with different people
- High attention to detail
- Highly organised and proactive
- Good level of written and spoken English
- 2 years customer service/sales experience
- Full clean driving licence
- Team player
- Competitive salary package
- Comprehensive induction and training programme
- Industry recognised training support
- Working from home scheme
- Employee assistance programme
- Internal referral opportunities
- Great work life balance