- First point of contact for tenants and landlords
- Prepare and check properties for tenancy starting
- Instructing appropriate contractors
- Conduct check-ins, checkouts and inspections
- Complete administration following on site appointments
- Responsibility for ensuring rents are paid on time
- Respond to and deal with all maintenance issues raised
- Work seamlessly with internal divisions and teams
- Responsible for ensuring portfolio compliance in relation to current legislation
- Management of own diary whilst considering the team
- Spot and nurture new business opportunities
- Advise clients accordingly and refer property upgrades to relevant divisions within FK
- Ability to meet deadlines, efficient
- Good level of spelling and grammar
- Good communicator, relationship builder, problem solver
- 2 years customer service experience
- Full, clean manual driving licence
- Previous Estate Agency experience preferred but not essential
- Detail orientated
- Positive can-do attitude, team player
- Strives to improve, accepts feedback
- Competitive salary package
- Comprehensive induction and training programme
- Opportunities for career progression and fast track promotion
- Industry recognised training support
- Professional qualification
- Working from home scheme
- Long service awards
- Sabbatical available (after 10 years service)
- Employee assistance programme
- Internal referral opportunities
- Great work life balance