- Manage a portfolio of 125 residential properties, ensuring smooth day-to-day operations and tenant satisfaction.
- Act as the main point of contact for landlords and tenants, handling enquiries, property maintenance issues, and complaints.
- Conduct property inspections and prepare detailed reports for landlords.
- Oversee property maintenance and repairs, liaising with contractors and service providers to ensure work is completed to a high standard and within agreed timescales.
- Handle rent collections, arrears management, and ensure all financial records are maintained accurately.
- Ensure properties are compliant with all legal and regulatory requirements, including gas safety certificates, electrical checks, and tenancy agreements.
- Organise and oversee the end-of-tenancy processes, including inspections and deposit negotiations.
- Provide expert advice to landlords regarding property management, market conditions, and best practices.
- Maintain excellent relationships with landlords, tenants, contractors, and colleagues.
- Ensure that all properties in the portfolio are well-maintained and comply with the highest standards.
- Previous experience in property management, ideally managing a substantial portfolio.
- Strong understanding of property legislation, regulations, and tenancy laws.
- Excellent organisational and communication skills.
- Ability to prioritise tasks, work under pressure, and meet deadlines.
- Proven ability to manage relationships with landlords and tenants professionally.
- Strong problem-solving abilities and attention to detail.
- Knowledge of Oxford and surrounding areas would be advantageous.
- Full driving license and access to a vehicle is essential.
- ARLA (Association of Residential Letting Agents) qualification or similar is desirable but not essential.
- Competitive Salary: £38,000 per annum.
- Portfolio: Manage a diverse and well-maintained portfolio of 125 properties.
- Supportive Environment: Join a large, independent, and well-run estate agency with a reputation for excellence.
- Career Progression: Opportunities for growth within the company.
- Work-Life Balance: Enjoy a rewarding role with great work-life balance.
- Autonomy: Ability to manage your portfolio and contribute to the development of the property management department.