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Are you looking for a dynamic role where every day brings new challenges? As a Lodge Porter (receptionist) at Merton College, you'll be at the heart of a vibrant, welcoming community, interacting with Fellows, students, staff, and visitors from around the world. This role is ideal for someone who thrives in a busy, public-facing position and enjoys taking responsibility for creating a safe, supportive, and friendly environment.
Why join us?
Make an Impact: As the gateway to the College, you’ll be the first point of contact for many, providing exceptional service and ensuring a smooth experience for all visitors and residents.Variety Every Day: Whether assisting with daily inquiries, managing security, or responding to emergencies, no two days are the same. This role is perfect for those who love variety and responsibility.Team-Oriented Environment: You’ll be part of a close-knit team of Porters (receptionists) who support one another while ensuring the safety and wellbeing of the College community.
We are looking for individuals who are:
- Personable and approachable, with strong communication skills.
- Experienced in problem-solving and working in public-facing roles.
- Able to stay calm under pressure, particularly in emergency situations.
- Passionate about delivering exceptional customer service and creating a welcoming atmosphere.
Benefits include:
We understand the importance of work-life balance, which is why our 3 days on, 3 days off schedule (averaging 42 hours per week) ensures you have regular time off. Plus, you’ll enjoy:
- 7.6 weeks of paid holiday each year.
- Meals and meal allowance provided when on duty.
- Private health cover and OSPS pension scheme.
- Access to College fitness facilities.
- Free onsite parking, cycle-to-work scheme and travel loan scheme.
- A professional uniform provided.
If you are someone who enjoys variety, responsibility, and working with people, this role offers an exciting opportunity to grow within a prestigious environment.
The vacancy will only remain open until a suitable candidate is appointed. We reserve the right to close the vacancy early.
Merton College is an Equal Opportunities Employer.
