Back to search
Who will I be working for?
We are working exclusively with a fantastic organisation based on The Oxford Science Park. The Oxford Science Park is is one of Europe’s leading locations for life science and technology and is home to around 100 businesses, ranging from major international companies to early-stage spin-outs from the University of Oxford and other start-ups.
What will I be doing?
You main role will be to cover a busy reception area, greeting occupiers and visitors both in person and over the phone, also managing meeting rooms and hospitality bookings.
Main duties and responsibilities:
- Answering the switchboard in a polite & courteous fashion, greeting occupiers & visitors in a professional manner and managing the sign-in/out process for visitors.
- Effective management of meeting/conference room and hospitality bookings, including liaising with security over set-ups, catering for hospitality and assisting visitors with AV queries as needed.
- Manage the maintenance and stock inventory for meeting room AV.
- Management of the online booking processes for meeting rooms, hospitality, exhibitions and other services provided including account set-ups on the company’s Occupier portal.
- Assisting security as required including receiving packages & parcels and weekly fire alarm testing in accordance with company protocol.
- Compiling monthly service charges efficiently and assisting with the month-end procedures.
- Building strong working relationships with occupiers, visitors and contractors.
- Providing prompt support to occupying companies and visitors in a friendly and helpful manner.
- Carrying out a variety of administrative tasks for managed buildings, including franking post, updating occupying companies’ records, contacts, car parking records, maintaining the switchboard and other documentation as required.
What skills and experience are required?
- Excellent interpersonal and organisational skills.
- Previous experience in customer service is essential.
- Excellent communication skills.
- Well-presented, polite, conscientious and punctual.
- Ability to work well as part of a team and occasionally with minimal supervision.
- Experience and confidence with relevant IT packages (including Word, Excel, Outlook, PowerPoint, and SharePoint) and the ability to learn new software applications as needed, with appropriate training.
- Practical approach, and ability to prioritise and work well under pressure.
- Proactive and self-motivated attitude to work.
What else do I need to know?
The role is offered initially on a temporary basis for two months, to cover a period of sick leave. The hours will be 8.30am-5.00pm with an hour for lunch. There is parking on site. In addition you will be entitled to free drinks and food from the on-site cafe. My client will consider 4 days Mon-Thu or 5 days Mon-Fri. Start date: Friday 31st January to maximise the handover period.
We really hope this great role appeals to you and you decide to apply! We love hearing from you and really appreciate every single application that we receive. We wish we could respond to your CV personally but due to the high number of responses we receive this just isn't possible.
No terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the job. Your data will be treated respectfully and in line with GDPR regulations. Our privacy policy is available on our website.
