Oxford
Young Parents' Service
12 Weeks, Temp to Perm
35 Hours per week
£18.89 LTD / £16.10 PAYE
A housing association are recruiting for a Housing Support Worker within their Female only service in Oxford. This role is a fantastic opportunity to support young parents and help them on their journey toward independent living.
THE ROLE
As a Housing Support Worker, you will provide essential support to young parents, helping them maintain their tenancies and achieve personal goals.
Responsibilities include:
- Promote independence and choice as a keyworker to residents
- Conduct health and safety checks and report maintenance issues
- Assess new tenants and allocate rooms based on procedures
- Provide advice on tenancy management and housing benefits
- Ensure room checks, void procedures, and minimal void periods
- Conduct risk assessments and liaise with partner agencies
- Facilitate user participation and informed decision-making
THE CANDIDATE
We are looking for someone with previous experience in a customer-facing role and a genuine desire to help young people.
The ideal candidate will have:
- Experience motivating individuals with complex issues such as substance misuse or mental health challenges
- Awareness of safeguarding processes
- Knowledge of housing benefits, Universal Credit, and local support agencies
- Ability to assess and manage risk effectively
- Excellent communication and organisational skills
- You will need a driving license and access to a vehicle for work purposes.
THE CONTRACT
- 35 Hours Per Week, 09:00 to 17:00 (On-Call rota, phone only, unless an emergency)
- 12 Weeks, Temp to Perm
- £18.89 LTD / £16.10 PAYE, inclusive of holiday