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Customer Support Technician

Obscurant Recruitment Solutions Ltd
Posted 13 days ago, valid for 14 days
Location

Padbury, Buckinghamshire MK18, England

Salary

£28,000 - £29,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The job is based in Buckinghamshire and offers an immediate start.
  • Candidates must hold a full UK driver's licence and have a strong customer service orientation or technical customer support experience, particularly in IT or related fields.
  • The basic salary is up to £29,000 depending on experience, with additional quarterly bonuses and excellent benefits including healthcare, 33 days of holiday, enhanced pension, and childcare vouchers.
  • Candidates should possess excellent written and verbal communication skills, be self-motivated, and able to work with minimal supervision.
  • The role involves providing technical support to clients and distributors globally via phone, email, and Microsoft Teams, requiring a logical approach to troubleshooting and the ability to multi-task.

Based in Buckinghamshire

IMMEDIATE START!

Candidates must hold a full UK drivers’ licence

Basic salary up to £29,000 depending on experience, plus quarterly bonus, excellent benefits such as healthcare, 33 days hols, enhanced pension, childcare vouchers and career progression

This is an exciting opportunity join a fast-paced growing business for candidates who have a genuine interest to develop their career.

You will have a strong customer service orientated background with a genuine technical interest OR have technical customer support experience within IT or related role, (full product training will be given).

Candidates must be able to demonstrate excellent written and verbal communication skills, have proficient writing technique, be self-motivated and can work with minimum of supervision with ability to grasp, learn and develop quickly.

You will provide excellent customer technical support for all the company’s products via the phone, email and Microsoft Teams to clients and a network of distributors on a global basis, have a logical approach to troubleshooting with ability to multi-task.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.