Planner / Administrator

Planner / Administrator

Location: Paisley, Renfrewshire (Office-Based, No Home Working)
Type: Permanent
Salary: Between 23,500.00 and 27,000.00 p/a DOE
Pension: Government Stakeholder

Description:

Our client Consilium Contracting Services are an extremely fast-paced 24/7 multi-trade contracting company based in Paisley (no remote working), with additional support from their Dunfermline office. They primarily operate in the public sector within social housing, working for housing associations and councils.

As a 24/7 reactive repairs, maintenance, and refurbishment company, they deliver in excess of 2,500 jobs each month, all measured against Key Performance Indicators (KPIs). These jobs range from small repairs to larger works such as voids, WC upgrades, and medical adaptations. You will be fully responsible for ensuring KPIs are maintained for all jobs.

As an Administrator/Planner (Scheduler), you will be responsible for scheduling and planning the correct tradesperson for each job for their social housing customers. The main tasks associated with your role include:

• Working with their job management system, simPRO. Each task undertaken must be recorded and managed within simPRO. A firm understanding of job management systems is essential.

• Planning and scheduling operatives for multi-trade jobs, ensuring diaries are always populated. You must understand how long jobs take to ensure accurate planning per job and operative.

• Highlighting and managing return visits, no accesses, and challenging jobs.

• Verifying and validating all completed jobs, ensuring all necessary photographs, paperwork, and documentation are included, allowing jobs to be flipped for invoicing.

• Identifying errors in customers' Schedules of Rates (SoRs) and resolving them to ensure correct SoRs are used.

• Managing and ordering materials for engineers, avoiding duplications and ensuring no orders are placed for items already ordered and picked up.

• Reporting concerns about job quality, time taken, or challenges in obtaining operatives. You will support the Contracts Manager in identifying potential challenges.

• Preparing statistical reports for the Contracts Manager and customers.

• Managing monthly KPI reports for customers, validating accuracy and percentages.

• Maintaining and updating simPRO diligently and effectively.

• Demonstrating good working knowledge of Microsoft Office, particularly Outlook and Excel.

• Exhibiting excellent organizational and time management skills.

• Displaying drive and determination to complete work effectively, accurately, and on time.

• Demonstrating flexibility, initiative, and a positive, self-motivated attitude towards achieving company objectives.

• Supporting out-of-hours call handling on a rota basis.