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Customer Account Manager

Everyday Loans
Posted 6 hours ago, valid for a month
Location

Paisley, Renfrewshire PA1 2QH, Scotland

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

Life Insurance

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Sonic Summary

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  • Everyday Loans is seeking Customer Account Managers to join their team in the finance sector.
  • The role involves assisting customers with loan applications and providing support throughout the loan lifecycle.
  • Candidates do not need prior financial services experience, as comprehensive training will be provided.
  • The salary for this position is up to £26,500, depending on experience, with additional benefits including a quarterly bonus scheme.
  • Strong communication skills and a customer-focused attitude are essential for success in this role.

Are you looking for a fresh start? Do you see yourself having a career in Finance? We may have the role for you! Everyday Loans are currently recruiting for Customer Account Managers. Everyday Loans is an established market leader in consumer finance with over 15 years of successful history. Winners ofMoneyFacts Best non-mainstream lenderfour years in a row,we offer dynamic and exciting growth opportunities for candidates - supported by a superb range of benefits! With customers at the heart of everything we do, we are proud that they rate us 4.7 stars out of 5 on TrustPilot and 4.9 out of 5 stars on Feefo.

If you have great people skills and are looking for a new and exciting challenge, we would love to hear from you! You will be provided with full training and development to give you every opportunity for success.

The Role

As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring about applying for a loan, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan.

This role requires strong communication skills and excellent rapport building on the phone, alongside having an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them. Previous experience in financial services not necessary as full training provided.

If you have the following skills, then a Customer Account Manager role could be right for you:

  • Customer Focused
  • Strong Communication skills and Confidence
  • Self-Development
  • Team Work
  • Enjoy working with targets

The Salary

Up to 26,500 depending on experience.

Rewards

Successful applicants will be provided with comprehensive training in the form of our company induction, delivered to you in your branch. Salary is competitive alongside a quarterly bonus scheme. This is supported by an extensive range of benefits:

  • Quarterly Bonus scheme
  • Private Healthcare for you and your partner
  • Life Insurance
  • Excellent company pension 3% employee to 8% employer contribution
  • 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!)
  • Cycle to Work vouchers
  • Retail Discounts
  • Techsave scheme
  • Charity days

At Everyday Loans employee satisfaction is key and we are committed to being a great place to work. Everyday Loans has an active Employee Forum, dedicated Mental Health First Aiders, Social and Charity Committees.

While we make every effort to respond to all applications, due to volume received this may not always be possible. If you have not had a response within 14 days, please be advised you have been unsuccessfulon this occasion.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.