Sales Negotiator

Sales Negotiator - Full TimeMonday to Friday (8:45am - 5:00pm) & 1 in 3 Saturdays

Are you ready to thrive in a fast-paced, customer-focused environment? Join an award-winning, family-run estate agency, recognized as the Best Estate Agency in the UK for 2023 (Sales & Lettings, 6-20 branches) and Northwest Family Business of the Year 2022. In 2024, the company earned Double Gold Awards for both sales and lettings, reinforcing its reputation for excellence and innovation.

As a growing business, the company is passionate about delivering exceptional customer service and providing comprehensive coverage of the stunning local area. They are now expanding the sales team in Penrith and are looking for a Sales Negotiator who is enthusiastic, organized, and eager to make an impact.

Role Overview:The Sales Negotiator will be at the heart of delivering an exceptional experience for both buyers and sellers. From managing day-to-day sales enquiries and arranging viewings to overseeing transactions from initial enquiry through to completion, they will ensure every client interaction exceeds expectations.

This dynamic role requires strong organizational skills, attention to detail, and the ability to multitask effectively under pressure. While previous estate agency experience is desirable, motivation, enthusiasm, and a commitment to customer service are what truly matter.

Key Responsibilities:

• Sales & Property Administration:

  • Organize and schedule valuations, viewings, and other appointments.
  • Accompany valuers on property measure-ups when required.
  • Manage property details to ensure accuracy, up-to-date information, and professional presentation.
  • Obtain and communicate feedback from viewings, balancing honesty with tact.
  • Professionally correspond with clients via email, phone, and in person.
  • Facilitate negotiations and manage offers to secure successful transactions.

• Customer Service:

  • Maintain a professional, supportive, and solution-oriented approach at all times.
  • Keep clients informed at every stage of the buying or selling process.
  • Strive to exceed client expectations through exceptional service delivery.

• Additional Office Duties:

  • Ensure the office and property displays are well-presented.
  • Manage office supplies and monitor invoices.
  • Provide general administrative support as needed.
  • Stay up-to-date with industry trends and share innovative ideas to improve processes.
  • Offer support across offices during peak periods or absences.

What the Company is Looking For:

The ideal candidate will demonstrate:

• Self-motivation, drive, and a results-oriented mindset.
• Outstanding communication and interpersonal skills.
• A friendly, professional, and efficient manner.
• Enthusiasm, energy, and a positive attitude toward tasks and team goals.
• The ability to work independently and collaboratively.
• Flexibility to adapt to changing business needs.

Additionally, the candidate should have:

• A keen interest in property and a willingness to grow their skills.
• Strong local and regional knowledge.
• Eligibility to work in the UK.

Why Join the Team?

• Be part of an award-winning, family-run business.
• Contribute to a team that values innovation, teamwork, and exceptional service.
• Enjoy a variety of responsibilities in a dynamic work environment.

If you are passionate about property and ready to help clients find their dream homes, the team would love to hear from you!