Client Services Manager

Crowe Watson Recruitment is proud to partner with a leading firm of Chartered Accountants in Falmouth to recruit an experienced Client Services Manager. This is an excellent opportunity to join a forward-thinking firm that offers a fantastic range of benefits, including flexible working, a company pension, a comprehensive health plan, an employee wellbeing programme, and much more. If you are a dedicated professional with a passion for providing exceptional client service, this role could be the ideal next step in your career.

As Client Services Manager, you will oversee a diverse portfolio of clients, ensuring the delivery of high-quality compliance and advisory services. You’ll work closely with the senior leadership team, building and maintaining strong client relationships, identifying opportunities to add value, and contributing to the strategic growth of the practice. This is a dynamic role that offers variety, challenge, and the chance to make a real impact.

The successful candidate will have strong experience in accountancy practice, excellent organisational skills, and a client-focused mindset. In return, you’ll benefit from a supportive and collaborative working environment, flexible arrangements to suit your needs, and access to a range of health and wellbeing initiatives. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we’d love to hear from you.

Key Responsibilities

• Manage a varied portfolio of clients, ensuring high-quality service delivery
• Provide compliance and advisory services, identifying opportunities to add value
• Build and maintain strong client relationships
• Mentor and support junior team members
• Assist in driving the strategic growth of the firm

Requirements

• ACA/ACCA qualified or part qualified
• Must have previous experience working within a UK Practice environment
• Excellent communication and interpersonal skills
• Strong organisational and time-management abilities
• A proactive and solutions-focused approach

Crowe Watson is acting as an Employment Agency, references to pay rates are indicative and salary is dependent on experience.