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Location: Wrexham
Pay Rate: of 24,000 - 26,000 depending on experience.
Shift: Monday - Thursday 8.30am - 5pm and Friday - 8.30 am - 4.30pm
Contract: Temporary to Permanent
Our client is seeking a Sales Administrator to join their dedicated team in Wrexham. This role offers variety and growth opportunities, as you'll assist a small and successful admin team in their daily tasks. Comprehensive training will be provided, with a focus on internal promotion as the department expands.
The Role
- Dealing with customers over the phone, by email and face to face.
- Processing customer purchase orders including contract review and account review
- Provide customer service with order progress, handling complaints and dealing with account issues.
- Providing customers with product and delivery quotations.
- Experience of shipping goods abroad would be beneficial
- Understanding Bills of material is essential for this role
- Helping to keep the company CRM up to date.
- Processing returns from customers.
- Processing purchase orders to suppliers
- Assisting with the despatch of orders to the public and large companies.
- Planning the despatch of goods so warehouse and stock experience would be helpful
- Assisting with stock control and replenishment
- General answering of the telephone
- General administration duties including looking after the post
- Updating the website
- Assisting the marketing department when required
- Experience with Sage or similar stock control package
- Excellent Customer service skills
- Good organisational skills
- The ability to work in a small team and show initiative
- Good IT skills
