Office Administrator/ Bookkeeper

Schedule:Monday-Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 4:00 PM (Flexible working hours available)

Holidays:28 days including bank holidays, plus your birthday!

Salary:£25-30k, with a review after a 6-month probation

Location:Pershore WR10 1BY

We are currently recruiting for a small dynamic family run company who specialise within the foodservice industry.

• Office administration duties including answering calls and recording enquiries for sales

• Sales order processing
• Customer support including queries & document requests
• Supplier invoicing, expense & purchase ledger
• Sales invoicing, allocating payments & credit control
• Compliance management: Health & safety, Quality Control, BRCGS management.
• Supplier management.
• Coordinating third-party logistics/deliveries.
• Purchasing support

Client Care:

• Answer calls and assist with incoming enquiries
• Manage customer orders and stock agreements
• Process sales orders and invoices
• Support customers with queries, document requests, and sample requests
• Handle customer statements, credit control, and sales invoice posting

Sales Support:

• Manage CRM, diary, and visits for business development
• Follow up on sales pipeline opportunities, including enquiries, special sourcing, quotes, and samples
• Oversee customer onboarding and account management

Supply Chain Support:

• Manage supplier relationships
• Handle logistics, including importing, customs, and delivery management
• Oversee compliance management, including health & safety, quality control, and BRCGS management

Ready to join a team where your contributions truly matter? Apply now and be part of a dynamic, growing company with fantastic opportunities for personal and professional development!