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Customer Solutions Coordinator
Founded in 1994, Sprint handles turnkey commercial kitchen and bar projects with ease and supplies a wide range of cost effective and outstanding quality products from leading manufacturers. Equipment specialists and engineers operate a spot replacement service to minimise any disruption that equipment breaking down may have on your business. We are part of the Airedale Group who are a market leading design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. Working alongside clients from the initial designs, offering the complete end to end solution with established, long-standing relationships across an extensive, blue chip client base.
We are currently looking to appoint a Customer Solutions Coordinator who will act as a key point of contact for our existing clients. The role will be tasked with identifying the needs of our customers and advising them on our range of products and solutions that are best suited to meet their requirements.
Responsibilities:
- Engaging with our customers through various channels to promote our products/services.
- Ordering new equipment and coordinating deliveries.
- Demonstrate excellent time management to prioritise customer needs.
- Communicate effectively with customers to understand their needs and provide suitable solutions.
- Utilize IT systems to maintain customer records and track sales activities.
Experience Required;
- Excellent communication skills.
- Previous experience in a fast-paced office environment
- Strong time management skills to handle multiple tasks efficiently.
- Excellent interpersonal skills to communicate with customers and team members.
- Familiarity with IT systems for maintaining records and generating reports.
Benefits;
- 24 Days annual leave plus stats
- 2.5% annual bonus (dependant on company performance)
