Sales Support Advisor

We are looking for a motivated Sales Support Advisor to join our team at SSE. The successful candidate will provide administrative support to the sales team, manage customer inquiries, and ensure smooth sales operations. Key responsibilities include processing orders, maintaining customer records, and coordinating with various departments. Excellent communication and organizational skills are required. Previous experience in sales support or a similar role is preferred. Join us and contribute to our mission of delivering exceptional service. Apply now to be part of our dynamic team!

Job Responsibilities:

The Sales Support department is responsible for processing all new and renewing business energy supply tenders. It supports the business energy sales teams working towards SSE' ambitious goals to be the leading business energy and related services supplier.

As a Sales Support Advisor your role will be diverse and dynamic, we have opportunities in areas such as pricing, contract retention, renewals, contract administration and securing contracts into our Evolve system. Therefore, we would love for you to be highly organised and self-motivated to make the best of your opportunity with us.

It will be your responsibility toAccurately log, quote and accept high volumes of electricity and gas contracts within the commercial sector as well as ad hoc pieces of work related to the role.

What you need:

• It is imperative you have a passion for accuracy to ensure that all work is correct, delivered on time to prospective and renewing customers, and falls within stringent compliance parameters.
• You will need some customer service skills to provide a flexible service to both internal and external customers. Being an excellent rapport builder and communicator is essential as you will be working with all levels.
• A strong team work ethic is essential for the role to meet the fast-paced business demands as we are a growing department and change is always happening. You should be comfortable working closely with your team or independently. You should also expect to meet targets and manage your own workload.
• A good working knowledge of Microsoft Office packages, (Word and Excel) is essential. Utility Experience would be desirable but not essential. We can provide training and you'll be sure to learn a lot as a Sales Support Advisor.

What happens now?

We understand you're eager to hear back. We value your time and interest, and if your application is successful, you will be contacted directly by the team within a week.

We appreciate your patience and look forward to the possibility of welcoming you aboard