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Trunk Road Incident Liaison Officer
Prime Workforce: Your Exclusive Partner for Engineering Excellence with BEAR Scotland
Prime Workforce, a premier recruitment agency specialising in the construction, engineering, and manufacturing sectors across Scotland and the UK, is proud to partner exclusively with BEAR Scotland. As BEAR Scotland’s trusted external recruitment partner, we are excited to present an outstanding career opportunity for professionals seeking to advance their careers with a recognised industry leader.
At Prime Workforce, we believe in empowering talent to thrive. With a strong commitment to diversity, inclusion, and ethical recruitment practices, we are dedicated to matching top professionals with organisations where they can grow and excel.
About BEAR Scotland
BEAR Scotland is a trusted alliance between three renowned companies - Vinci, Jacobs, and Breedon. Together, they manage two of Scotland’s four Trunk Road Maintenance Contracts (South-East & North-West) for Transport Scotland. In addition, BEAR Scotland leads two major DBFO contracts: M80 Stepps - Haggs and A92 Dundee - Arbroath.
With an unwavering focus on delivering exceptional service, BEAR Scotland is recognised as a sector leader in Scotland. Their commitment to innovation, flexibility, and operational excellence continues to drive improvements across the country’s vital transport infrastructure.
The Opportunity
A fantastic opportunity has arisen to join BEAR Scotland as a Trunk Road Incident Liaison Officer. The role involves mobilising an effective response to incidents across the Trunk Road network 24 hours a day, seven days a week, ensuring the safety and efficiency of Scotland’s key transport routes.
The North West Unit covers a vast area of Scotland, from Thurso and Wick in the Highlands to Campbeltown in Argyll and Bute, and from Uig on Skye to Perth and Stirling. The South East Trunk Road Unit spans 506km of Scotland’s busiest roads, including the Edinburgh City Bypass and a large section of the M8 connecting Edinburgh to Glasgow.
This role will be based within BEAR Scotland’s Perth office. The position requires working a 4-on-4-off shift pattern to monitor roads 24 hours a day, 7 days a week, including both day and night shifts.
Key Responsibilities
As a Trunk Road Incident Liaison Officer, you will:
- Assist in monitoring the impact of incidents on journey times for road users.
- Support the management of severe weather incidents and winter maintenance operations.
- Liaise with emergency services and trunk road incident support units.
- Deploy emergency and winter maintenance crews.
- Monitor road conditions and weather reports.
- Update databases and maintain accurate records of incidents and responses.
Your Skills and Experience
We are looking to hear from candidates who possess the following skills and qualifications:
Essential:
- Excellent communication skills.
- General IT proficiency.
- Ability to remain calm under pressure.
Desirable:
- Experience in a similar role within an Emergency/Roads Authority or Utility Control Room environment.
Why Join BEAR Scotland?
BEAR Scotland offers the chance to work on some of Scotland’s most scenic and challenging road networks, managing over 1962km of trunk roads and 2000+ structures. Joining BEAR means becoming part of a company that values its people as its greatest asset. You will benefit from:
- A competitive, tailored salary.
- Pension and life assurance.
- Up to 34 days’ annual leave (plus additional leave purchase options).
- BEAR Rewards: Discounts and cashback on shopping.
- Employee Assistance Programme available 24/7.
- Flexible/hybrid working opportunities.
- A Cycle to Work Scheme.
- Development and progression opportunities with a structured career path.
- Two paid days per year to support the charity of your choice.
About Prime Workforce
Prime Workforce is proud to be BEAR Scotland’s exclusive recruitment partner. As a division of Prime Trading Group, we are a trusted name in the recruitment industry, dedicated to connecting talented professionals with leading organisations.
Our approach is rooted in integrity, fairness, and a commitment to fostering diversity and inclusion. We are passionate about helping our candidates and clients thrive, delivering bespoke recruitment solutions tailored to the needs of the industries we serve.
At Prime Workforce, we value the diversity of our people and the varied experiences, expertise, backgrounds, and perspectives they bring. We work hard to foster a culture where those differences can thrive and where every one of us can fulfil our potential.
As a fair and ethical employer, in accordance with guidelines taken from the 2010 Equality Act, Prime Workforce Solutions Ltd is committed to promoting equal opportunities for all: irrespective of colour, race, religion or belief, ethnic or national origins, gender, marital/civil partnership status, sexuality, disability or age.
