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Service Desk Analyst

Cooper Lomaz Recruitment Ltd
Posted 4 hours ago, valid for 12 days
Location

Peterborough, Cambridgeshire PE1 1YX, England

Salary

£15.18 per hour

Contract type

Full Time

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Sonic Summary

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  • The Service Desk Analyst position is a 6-month contract starting January 1st, with a possibility of extension.
  • This hybrid role is based in Peterborough after an initial training period of 4-6 weeks and involves working 37.5 hours per week with overtime available.
  • The salary for this position is £15.18 per hour, paid weekly through an umbrella company.
  • Candidates are required to have 1st line support experience and previous IT Service Desk experience, along with strong communication skills.
  • The role includes resolving technical IT issues at 1st and 2nd line levels and requires weekend work on a rotational basis.

Service Desk Analyst (Early shifts)


Hybrid / Peterborough after training is completed (4-6 weeks)
6-month contract starting at 1st of January (likely to extend & paid weekly)
37.5 hours per week - overtime available
Rotating Shift Pattern - Weekend work is required on a rotational basis.
15.18 Per hour - To umbrella company


Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds.

Key Skills:

  • 1st line support experience
  • Previous IT Service Desk experience (or similar)
  • Strong Windows and Google skills
  • Strong communication skills
  • Supporting international internal users



Full training and support offered as well as progression opportunities.

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