Home
Peterborough
Call centre supervisor
Resident Liaison Officer

Resident Liaison Officer

Randstad Construction & Property

Posted 2 days ago, valid for 22 days

Peterborough, Cambridgeshire PE7 3HH, England

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

A leading Property Services Company in Peterborough is seeking a Resident Liaison Officer with a competitive salary of up to £33,000 plus a company van and benefits.
The role involves working on a planned maintenance contract to support a team delivering refurbishments and energy-saving upgrades to social housing properties.
Responsibilities include liaising with tenants about repairs, providing updates on progress, and handling complaints according to policy and procedures.
Candidates should have previous experience in a similar role, particularly in social housing, and must possess a full UK driving licence.
Excellent communication skills are essential, as the position requires interaction with tenants both in person and over the phone.

Looking for a Resident Liaison officer to join a leading Property Services Company based in Peterborough

Offering a competitive salary of up to £33,000 + company van and benefits

Working on a planned maintenance contract you will provide support to a well established team that deliver refurbishments and energy saving upgrades to Social Housing Properties.
Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures.
Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and procedures

This is a mobile role so a Driving licence is essential

Requirements:

Previous experience within a similar role or industry ideally Social Housing
Have a full UK driving licence
Are an excellent communicator, comfortable with in person and telephone conversations

If you are interested in this role, or would like more information please attach an updated cv and we will be in touch

Apply now in a few quick clicks

Resident Liaison Officer

Call Centre Compliance Manager

Lithuanian speaking- call center role

Sales Administrator