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As part of theirongoing expansion, we are seeking an experienced UK Marketplace Manager to drive theironline marketplace sales and operations, taking this area of theirbusiness to the next level.
The successful candidate will be responsible for managing product listings, optimising sales performance, monitoring inventory, and ensuring a seamless customer experience across multiple marketplace platforms.
This role will work closely with the marketing, sales, and product teams to drive growth and improve overall marketplace performance in line with budgetary expectations.
Responsibilities and Duties
Including but not be limited to:
- Manage Marketplace Accounts: Oversee and optimise product listings on platforms including Amazon (Seller & Vendor Central), eBay Seller, B&Q and others.
- Sales Performance Optimization: Monitor and analyse sales performance data to identify growth opportunities and implement strategies to maximize revenue.
- Product Listing Management: Create, update and optimise product listings to ensure high search visibility and conversion rates.
- Pricing Strategy: Develop and implement competitive pricing strategies to increase sales and profitability, in line with margin expectation, accounting for full platform marketing costs. P&L experience essential.
- Inventory Management: Work with the supply chain and logistics teams to ensure adequate stock levels, prevent overselling, and maintaining fulfilment KPIs (including Seller Fulfilled Prime status metrics).
- Advertising & Promotions: Plan and execute marketplace advertising campaigns (e.g. Amazon PPC) and promotional activities, (in conjunction with a retained agency) to accelerate sales growth.
- Customer Service: Address marketplace-related customer enquiries and manage feedback to maintain high seller ratings.
- Compliance & Policies: Ensure all marketplace activities comply with platform guidelines and legal requirements.
Reporting & Analysis: Regularly report on marketplace performance metrics (e.g., sales, margin contribution, advertising ROI, conversion rates) and provide actionable insights and plans.
