Our client is looking for a Credit Controller to join the finance team.This is a stand-alone credit control role, but as part of the finance team, will manage and maintain the company’s debtor list, ensuring all outstanding client balances are meticulously organised and scheduled for collection. This role requires strong attention to detail, effective client communication, accuracy in reporting, and a process-driven approach. Experience in a credit control environment is essential, alongside the ability to navigate complex client interactions with confidence, tenacity, and professionalism.This position is independent but will work closely within a dynamic and supportive team environment. The successful candidate will be proactive and naturally curious, with a strong ability to identify the root causes of issues and drive them to a resolution. Key Responsibilities:

Debtor Management & Reporting:
- Maintain and update the debtor list daily, ensuring accuracy and timely reporting.
- Provide a weekly Aged Debt report to the Head of Finance, highlighting progress on outstanding debt.
Debt Collection & Resolution:
- Identify outstanding debt and prioritise collections based on client balances and due dates.
- Communicate and collaborate with the Sales Team and/or Customer Service to resolve disputes and facilitate payment.
- Chase overdue invoices via telephone and email, ensuring follow-up within agreed timescales.
- Negotiate payment plans with clients where applicable, ensuring collection deadlines are met.
- Investigate and resolve Chargebacks where applicable.
Payment Follow-up & Reconciliation:
- Track and follow up on failed CPA (Continuous Payment Authority) payments.
- Ensure payment plans are adhered to, maintaining regular communication with clients to prevent any late payments.
Collaboration:
- Regularly liaise with the Finance Director, Sales Team, and Sales Manager to provide updates on client dealings and debt recovery progress.
Ad-Hoc Duties:
- Provide additional support to the Finance team as required, including participation in various ad-hoc tasks related to financial operations.

Key Skills & Qualifications:

Previous experience in a credit control.
Strong organisational skills with a keen attention to detail.
Ability to manage time effectively, prioritise tasks, and meet deadlines.
Excellent communication skills, both written and verbal, with the ability to build strong relationships with clients and internal teams.
Strong problem-solving skills with a proactive approach to resolving issues.
A good working knowledge of Excel (or similar spreadsheet software) for maintaining and reporting on aged debt.
Knowledge of credit control processes and experience in negotiating payment terms and plans.
Ability to work independently and as part of a busy and dynamic team.