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Customer Service Advisor

Interaction Recruitment
Posted 9 hours ago, valid for 14 days
Location

Peterborough, Cambridgeshire PE1 1YX, England

Salary

拢12.6 - 拢12.75 per hour

Contract type

Full Time

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Sonic Summary

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  • The job title is Customer Service Advisor located in Peterborough, offering 39 hours of work per week with various shifts available between 0700 and 2015.
  • The pay ranges from 拢12.60 to 拢12.75 per hour, depending on experience.
  • Candidates are required to have at least 6 months of experience in a customer service role within retail, hospitality, or a contact center.
  • The position involves delivering high levels of customer service, supporting the aftercare department, and handling complaints as necessary.
  • A full 12-week training program will be provided, with the potential for hybrid working after a successful probation period of 3-6 months.

Job Title:聽 聽 聽 Customer Service Advisor
Location:聽 聽 聽 Peterborough
Hours:聽 聽 聽 聽 聽 39 hours per week
Shifts:聽 聽 聽 聽 聽 Various shifts available between 0700 and 2015
聽 聽 聽 聽 聽 聽 聽 聽 聽 聽 5 days out of 7, working every 2nd weekend
Pay:聽 聽 聽 聽 聽 聽 聽拢12.60 - 拢12.75 per hour, dependant on experience


Do you have experience with providing high standards of customer service?

Do you want to become part of a team that will provide training, and ongoing career opportunities?

We are working with a client who will want to hear from you!


Duties:

路 Delivering high levels of customer service by responding to questions and queries
路 Supporting the aftercare department, and resolving any issues
路 Dealing with any complaints when required
路 Basic data entry skills, and updating the system when required
路 Always Offering a first-class level of Customer Service, and going the extra mile for all customers

Experience:

路 Experience working within a Customer Service position for at least 6 months in retail, hospitality or contact centre
路 To have a passion for providing excellent levels of Customer Service
路 To have a good knowledge of computers

A full 12-week training programme will be provided for the right candidates.

After a successful probation period of 3-6 months, our client will offer the opportunity to apply for hybrid working. This will involve working at least 1 day per week in the office in Peterborough. Our client will provide all equipment required to fulfil your role from home, including desk, chair, laptop and headset.

If you wish to be considered, please submit your application and someone will be in touch.

INDKTT

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