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Customer Service Advisor

Entech Technical Solutions Limited
Posted 7 hours ago, valid for 7 days
Location

Peterborough, Cambridgeshire PE1 1YX, England

Salary

£14 - £19 per hour

Contract type

Full Time

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Sonic Summary

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  • The company in Peterborough is seeking a Customer Service Administrator with a background in customer service or account management for a long-term contract opportunity.
  • Candidates should have previous customer service experience, skills in data entry, and familiarity with CRM systems, ideally Salesforce.
  • The role offers hybrid working options after training, requiring three days a week in the office.
  • The pay rate for this position is £19.00 per hour, or £14.00 per hour under PAYE, depending on experience.
  • Candidates are expected to have relevant experience, with interviews scheduled to begin immediately for a start in the coming weeks.
Customer Service Administrator
Peterborough

Are you an Professional Administrator, Customer Service Administrator, or Customer Service Co-ordinator looking to work with a well known & well respected company?
Do you have customer service, account management or some form similar comparable background?
Some Hybrid working available once fully train (3 days pw in office in Peterborough)

Read on!

We have an opportunity with a local company in Peterborough who are looking to source a person for a long term contract opportunity

If you feel you can cover most of the below bullet point and can demonstrate experience of the opening points of this description we would love to hear from you.
Candidates will have gained the following skills and experience through previous roles:

Previous Customer Service Experience
Tracking orders/accounts for customers
Liaising with internal colleagues
Travel arrangements
Coordinating with Internal and external support teams giving current situation reports.
Data Entry
Updating excel & SAP data entries
Previous experience of updating CRM Systems (Ideally Salesforce)
Possess good overall computer literacy & moderate Excel skills (pivot tables etc.)



This is an urgent ongoing role, and the client is looking to schedule interviews immediately, with a view to commencing an opportunity with the next few weeks.
Although not a fully remote role, there will be scope to do some work from home


Pay rate dependant on experience/pay status

This role is deemed inside IR35
19.00 ph. (FCSA Umbrella Company) Paye 14 ph
Duration

Long-term, initially 12 months, very likely to extend beyond & expected to become a very long term opportunity

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