SonicJobs Logo
Login
Left arrow iconBack to search

Customer Service Advisor

Taskmaster
Posted 7 days ago, valid for 7 days
Location

Peterborough, Cambridgeshire PE1 1NL, England

Salary

£12.21 - £13.21 per hour

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Customer Service Advisor, offering a flexible working schedule that includes afternoons and nights, with shifts required 5 days out of 7, including weekends.
  • The role involves taking inbound calls, providing customer service, and managing interactions using various CRM systems.
  • No prior experience is necessary as training will be provided, making it an excellent entry point into an office-based role.
  • The salary for this position ranges from £12.21 to £13.21 per hour.
  • Candidates should possess strong communication skills and be able to work in a fast-paced environment.

Customer Service Advisor

Working alongside our client you will develop loads of experience in many different sectors, the opportunity to be promoted within the company is highly likely as the ethos of our client is to reward motivation and hard-work!

Responsibilities:

  • Taking inbound calls.

  • Provide a customer-friendly service.

  • Make accurate and detailed reports of each customer interaction.

  • Operate within a number of third-party CRM systems to log requests.

  • Adhere to PCI compliance guidelines.

  • Manage workload the prioritise tasks appropriately.

  • Liaise with clients, customers and engineers to maintain positive working relationships.

Skills:

  • Great first step into an office based role, our client provides training so experience isn't also needed!

  • Strong communication and interpersonal skills.

  • Active listening skills.

  • Able to work in a fast-paced environment.

Shifts:?Flexible working hours required - afternoons AND nights (mandatory), 5 days out of 7 including weekends.

Pay:?£12.21 - 13.21 ph

Please apply for more details: 01733 347333.

Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy. (Temporary Vacancy)

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.