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Job Title: Sales & Customer Support
Location: Peterborough
- Hours: 0900-1700 Monday to Friday
- Pay: £12.45per hour £24,277.00 per annum
About the Role:Our client has an exciting opportunity for a dynamic and customer-focused individual to join their growing team as a Sales & Customer Support Specialist. This role, based in their sales office, has been created due to the continued expansion of the business.
If you are a proactive, self-motivated professional with a positive, 'can-do' attitude, we would love to hear from you!
Key Responsibilities:
- Responding promptly and professionally to inbound sales inquiries via phone and email, assisting both new and existing customers.
- Preparing accurate and competitive quotes, while following up to secure sales.
- Delivering exceptional customer service by addressing queries and resolving issues efficiently.
- Maintaining accurate records and ensuring attention to detail in all administrative tasks.
What We're Looking For:
- Experience:Â A minimum of one year in a Sales or Customer Service role is essential.
- Communication:Â Strong telephone communication skills with the ability to build rapport and maintain customer satisfaction.
- Customer-Focused:Â A genuine passion for helping customers and delivering results.
- Tech-Savvy:Â Proficiency in using computers and standard office software.
- Attributes:Â A self-starter who thrives under pressure, with exceptional organizational skills and attention to detail.
Working Hours:
- Monday to Friday: 9:00 AM - 5:00 PM (30-minute lunch break).
- Full-time
