Operations Analyst

Operations Compliance Analyst

Overall purpose of the job:

Reporting into the Director of Operations, this role will be responsible for ensuring that the operational teams comply with all regulations and industry standards. The Operations Compliance Analyst role requires a proactive individual who can assess, implement, and monitor internal processes and work collaboratively with the operational managers and other key stakeholders within the organisation to ensure that they are compliant, have adequate controls, and deliver good outcomes to our customers. Based in their Peterborough office.

Main Activities & Responsibilities:

• Translate compliance language and provide guidance to operational teams to ensure understanding of complex or regulatory information
• Attend Compliance Monitoring review meetings alongside relevant operational manager and ensure that any actions discussed are carried out and any further recommendations are investigated and implemented where appropriate
• Coordinate internal and external audits ensuring that each business area provides requested samples by set deadlines, and be the liaison point where necessary with clients/auditors
• Review operational incidents to identify where controls are failing and carry out internal process reviews collaborating with operational managers to ensure controls are robust
• Prepare applications to join any industry bodies, ensuring that the operational teams meet the entry criteria and coordinate any external reviews to support applications
• Manage any regulatory change from an operational perspective ensuring that the teams are ready for implementation
• Attend the Risk Committee meetings when appropriate and assist the operational teams with mitigation measures
• Prepare detailed reports for the SMT and board of directors on progress of actions from an operational risk, compliance monitoring, and change perspective
• Ensure all responsibilities are performed with a focus on Consumer Duty principles and actions contribute to delivering good outcomes for customers

Knowledge, Skills, and Personality:

• A background in financial services operations is essential for this role coupled with experience of compliance processes and practices
• Excellent communication skills (verbal, written and presentational) with the ability to collaborate with peers and other key stakeholders
• Proficient in interpreting complex regulations and translating them into operational terms

Education, qualifications, and special training:

• Extensive experience in pensions administration industry essential
• A qualification in pension administration is highly desirable
• Strong knowledge of UK pensions legislation, compliance requirements, and Consumer Duty regulations.

Due to the overwhelming application response, we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful.

Please note that our client is an equal opportunities employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.