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Salesforce ServiceCloud Consultant

Claremont Consulting
Posted 6 days ago, valid for a month
Location

Peterborough, Cambridgeshire PE1 1YX, England

Salary

£450 - £550 per day

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The UK's leading financial services company is looking for a Salesforce ServiceCloud Consultant to support a new implementation in the hyper-care phase.
  • Candidates should have expert experience in Service Cloud, particularly in building customer service workflows and processes, along with advanced expertise in Salesforce Flow.
  • A minimum of 3 years of experience in Salesforce technologies, along with certification in Salesforce Service Cloud, is required for this role.
  • The position offers a salary of £60,000 to £70,000 per year and requires 10 days of on-site work per month in Peterborough.
  • Strong communication skills and familiarity with regulated environments focused on data privacy and security are essential.

UK's number 1 financial services company who are helping millions of consumers save money and make better financial decisions are seeking a Salesforce ServiceCloud Consultant to help support a new implementation currently in hyper-care phase.

This position will combine a mix of hands-on technical work and functional activities such as requirements gathering etc.

  • Expert experience using Service Cloud to build and develop customer service workflows and processes: adept in Service Cloud Console, Case Management, and Omni-Channel Routing.
  • Advanced expertise in Salesforce Flow with proficiency in at least one additional language: Apex, Visualforce, or JavaScript.
  • Proficient in CI/CD practices and tools: ensuring efficient workflows and streamlined development processes.
  • Certified in Salesforce Service Cloud
  • Skilled in other Salesforce technologies and their integration
  • Strong communicator with the ability to simplify complex technical topics.
  • Accustomed to working in regulated environments with a strong focus on data privacy and data security.

*This will require 10 days per month on site in Peterborough - please only apply if you are able to commit to this.*

Please click apply for immediate consideration or reach out to for further info!

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.