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Account Manager

Recruit Mint Ltd
Posted 5 days ago, valid for 13 days
Location

Peterborough, Cambridgeshire PE1 1YX, England

Salary

£26,000 per annum

Contract type

Full Time

Life Insurance

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Sonic Summary

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  • The Account Manager position is based in Peterborough and offers a salary of £26,000.
  • This role requires a focus on customer success and strong relationship-building skills, ideally with some experience in the courier or logistics industry.
  • The job involves managing key client accounts, developing strategic plans for revenue growth, and ensuring exceptional customer service.
  • Candidates should possess excellent communication skills, be proactive problem solvers, and be proficient in Microsoft Office and CRM tools.
  • The working pattern is Monday to Friday, fully on-site, with hours from 08:00 to 16:30, and includes benefits such as 25 days holiday and a company pension.

Account Manager

Location: Peterborough

Job Role: Account Manager

Working Pattern: Monday to Friday, fully on-site

Salary: £26,000

Drive Customer Success in a Rapidly Expanding 3PL

Are you a customer-focused Account Manager with a passion for building strong relationships, driving revenue growth, and delivering outstanding service? Do you thrive in a fast-paced, logistics-driven environment where no two days are the same?

A leading third-party logistics (3PL) provider is seeking a proactive and commercially driven Account Manager to join their growing team in Peterborough. This role is pivotal in developing long-term client relationships, identifying new opportunities for growth, and ensuring a seamless customer experience.

Job Responsibilities

  • Client Relationship Management – Be the primary contact for a portfolio of key clients, ensuring exceptional service levels and a customer-first approach.
  • Exceptional Customer Service – Proactively support clients, ensuring their expectations are not just met but exceeded, and resolving any service issues swiftly.
  • Strategic Account Planning – Develop and maintain a clear account strategy, setting objectives to maximise sales penetration and revenue growth.
  • Performance Tracking & Reporting – Monitor client account performance and analyse revenue trends.
  • Service Issue Resolution – Act as a key escalation point, proactively resolving any service-related challenges to ensure smooth operations.

Person Specification

  • Ideally have proven account management experience within the courier, logistics, or fulfilment industry (not essential).
  • Strong relationship-building skills with a natural ability to engage, influence, and drive client satisfaction.
  • Confident communicator, both verbal and written.
  • A proactive problem solver, able to work autonomously and manage multiple accounts effectively.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and CRM tools.

Hours of Work, Pay, and Benefits

  • £26,000
  • Monday to Friday, fully on-site
  • 08:00 to 16:30
  • 25 days holiday
  • Company pension
  • Life assurance

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

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